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Delay is a Common Insurance Tactic Once your claim is filed,  you will usually be assigned an insurance adjuster who is responsible for all of the preliminary matters.  Sometimes the insurance company will contact you immediately because they want to get fact-specific statements from you about how the accident occurred (in hopes they can find some way to deny the claim), and then they may tell you that they will send someone out to inspect your vehicle, but they may
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Naturally, you would expect the at-fault party’s insurance company to promptly pay your medical expenses, but this is usually not the case. First, insurance companies do not pay the medical bills while treatment is ongoing, which can lead to bad credit from the bills being sent to collections. If they agree to pay for your medical bills, payment will not be made until your doctors appointments, surgeries, chiropractic treatment, physical therapy, or other treatment is complete. Second, after you have